Foam Hand Soap Dispenser — 2 Empty Bottles

The Herbaclean Foam Hand Soap Dispenser pack contains 2 empty foam-pump bottles for anyone who needs extra bottles.

• 2 empty foam-pump soap bottles
• Soap and concentrated sachets are not included.

Follow the preparation and usage instructions for the foam hand soap you put in the bottle. If you use concentrated soap, prepare it in the bottle using the specified quantities and method.

The Herbaclean Concentrated Foam Hand Soap 10-pack already includes a bottle. This 2-bottle pack is for anyone who wants to buy extra empty bottles; it does not contain soap or sachets.

Delivery time & shipping cost

Estimated standard delivery within Türkiye is 1–3 business days. Shipping is free for orders of TRY 499 or more after discounts; below this amount, the shipping fee is TRY 99.90. Your delivery option and order total are shown at checkout.

Follow your order

When your order is dispatched, carrier and tracking details are sent by email. You can also check delivery progress in your account’s order details. If you cannot find your tracking information, contact us with your order number.

Our delivery commitment

Your order is delivered within the period stated when you place it. Except for product-specific legal exceptions, this period cannot exceed 30 days. If delivery is affected, we will contact you. Your statutory cancellation and refund rights remain unaffected.

Damaged or incomplete delivery

If your parcel is visibly damaged, ask the courier to record it where possible. For damaged, missing or incorrect items, send us your order number and photographs of the issue. We will review your request and provide a solution in line with your statutory rights. Those rights do not depend on a courier report or notification within 24 hours.

Delivery outside Türkiye

Available destinations and shipping options for your address are shown at checkout. The free shipping threshold for Türkiye does not apply to international orders.

Contact

Herbaclean · Norm Kozmetik Pazarlama Sanayi ve Ticaret Limited Şirketi
Email: info@herbaclean.com.tr
Telephone: +90 216 399 41 34
Address: Mecidiye Mah. Selçuk Cad. No: 85 D: 1, 34930 Sultanbeyli, Istanbul, Türkiye.

Your statutory rights and remedies remain unaffected. Disputes can be brought to the competent Consumer Arbitration Committees or Consumer Courts within the limits prescribed by law.

Your 14-day right of withdrawal

You may withdraw from your purchase without giving a reason within 14 days of receiving the goods. Send your withdrawal notice and order number to info@herbaclean.com.tr by email or in writing through our contact page. You do not have to use a particular form.

Preparing your return

Send the goods back within 14 days of your withdrawal notice. Pack the item and its included parts securely to prevent transit damage. Contact customer care for the return address, carrier and shipment details. Returns using the carrier specified in the pre-contract information are free of return shipping charges. No return charge is requested if no carrier was specified.

Refunds

Refunds are made within 14 days of handing the goods to the specified return carrier. If you choose a different carrier, the period starts when we receive the goods. For withdrawal before delivery, it starts when we receive your notice. Payments, including applicable initial delivery charges, are refunded through the original payment method without an additional fee.

Health & hygiene conditions

Products may be excluded from withdrawal if their protective seal, tape or packaging has been opened after delivery and they are unsuitable for return for health or hygiene reasons. This exception does not automatically apply to every product. Your statutory rights concerning defective goods remain unaffected.

Exchanges & product issues

For an incorrect, missing or damaged item, or an exchange request, contact us with your order number and product details. We will explain the available options based on your request and the product’s condition. Returns and exchanges do not limit your statutory remedies.

Contact

Herbaclean · Norm Kozmetik Pazarlama Sanayi ve Ticaret Limited Şirketi
Email: info@herbaclean.com.tr
Telephone: +90 216 399 41 34
Address: Mecidiye Mah. Selçuk Cad. No: 85 D: 1, 34930 Sultanbeyli, Istanbul, Türkiye.

Your statutory rights and remedies remain unaffected. Disputes can be brought to the competent Consumer Arbitration Committees or Consumer Courts within the limits prescribed by law.